Dear [Recipient's Name],
I am writing to express my sincere apologies for the inconvenience caused by the misdelivery of your package. Unfortunately, due to an error on our end, the item you were expecting was sent to an incorrect address.
We understand the frustration this may have caused and want to assure you that we are taking immediate steps to rectify the situation. Our team is working diligently to locate the package and ensure it is delivered to you as soon as possible.
Once again, I extend my deepest apologies for any inconvenience this may have caused. We value your trust and are committed to providing you with the highest level of service. If you have any further concerns or require assistance, please do not hesitate to contact us.
Thank you for your understanding and patience.
Warm regards,
[Your Name]
[Your Position]
[Your Company Name]
[Contact Information]
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